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FAQ



Frequently Asked Questions (FAQ)

Q: What's the deal with the "Free" stickers and stuff?
Q: What are the magnetize or static cling options for stickers?
Q: Are my online transactions secure?
Q: Which methods of payment do you accept?
Q: Can I pay by mail?
Q. I ordered the wrong size shirt. Do you have instructions on how to exchange shirts (customer error situation)
Q. I received the wrong size shirt. Do you have instructions on how to exchange shirts (Peacemonger error situation)
Q: Do you share personal information with others?
Q: When will I receive my order?
Q: How much is shipping?
Q: Do I have to pay sales tax?
Q: How do I return an item?
Q: What is your refund policy?
Q: Do you do wholesale and bulk orders?
Q: Do you pay for ideas, graphics or artwork?
Q: How do I contact Peacemonger?
Q: How can we show our support for Peacemonger and the causes you support?
Q: Can I get a quantity discount?
Q: I ordered a lot of shirt styles and sizes. What if you don't have one of my choices in stock?



Questions Answered

Q: What's the deal with the "Free" stickers and stuff?
A: Place an order by mail, phone, or online. Every order gets at least one freebie, maybe more!

Q: What are the magnetize or static cling options for stickers?
A: These are application options for our stickers:

Magnetize: Magnetized stickers can be placed on any smooth metallic surface such as a metal car bumper or refrigerator. The backing is black and does not show in most cases. We apply transparent or partially clear stickers to a white background magnetic material. Round and irregular shaped stickers are hand-cut which accounts for a slightly higher option fee.

Static Cling: Static cling is a clear plastic material that may be placed on the outside or inside of a window and moved or removed easily. For best results, clean the surface before application, and moisten static cling.

Please note: These applications are hand applied and cut, so some variation is normal.


Q: Are my online transactions secure?
A: YES! We take security very seriously. Protecting our customer's information is of the highest priority for us. All online transactions are handled with industry-standard 128 bit Security Sockets Layer (SSL) encryption. SSL software ensures that unauthorized parties cannot view your personal information, including your credit card number, address, and phone number, as it is sent over the internet.

Q: Which methods of payment do you accept?
A: We accept all major credit and debit cards including Mastercard, Visa, American Express and Discover, as well as Paypal, Checks and Money Orders. Orders paid by Check/Money Order will be held until funds have cleared.

Q: Can I pay by mail?
A: Yes, we accept orders and payments by mail with a personal check, money order or credit card. To pay by mail, select the Check/Money Order Payment option at checkout. Keep in mind, your order will be held until payment has cleared. You may also print out an Order Form HERE, just make sure to include the Item Numbers and any Color/Size/Quantity options with your order and send it to us at:
Peacemonger.org
500 Soquel Ave Suite E
Santa Cruz, Ca. 95062

Q: I ordered the wrong size shirt. Do you have instructions on how to exchange shirts (customer error situation)?
A: Yes. We will only require a small re-shipping fee. Simply send the shirt back to us at:
Peacemonger.org
500 Soquel Ave Suite E
Santa Cruz, Ca. 95062

Include a note with your shipping address and other info. We will contact you to get your payment info for the re-ship fee upon receiving the return package. As soon as we receive payment for the shipping, we'll get your exchanged shirt shipped out. We'll even include an extra free sticker for the time and trouble.

Q: I received the wrong size shirt. Do you have instructions on how to exchange shirts (Peacemonger error situation)?
A: Yes. We try for perfection but mistakes will happen. Please give us a call at (855) 657-3223, or email Orders@peacemonger.org and we will immediately rectify the situation.

Q: Do you share personal information with others?
A: Absolutely not! We will not sell or rent any of your personal information to anyone at anytime, period! On our Mail Order Form, we ask for your email address and telephone number in case there is any problem with your order.

Q: When will I receive my order?
A: Most orders go out the same or next day, though we ask that you allow 3 to 4 business days handling time. Orders are shipped via US Postal Service and will normally arrive 3 to 7 business days after shipment. International shipments take 7 to 10 days. If you have not received your order on time or have any questions, please e-mail us at Orders@peacemonger.org.

Q: How much is shipping?
A: Shipping in the US starts at $3.99, and increases are calculated by your order total.


Q: Do I have to pay sales tax?
A: Only if you live in California, and it's 8.75% Ouch!

Q: How do I return an item?
A: If you are not completely satisfied with your purchase and wish to return it, please contact us within 5 days of delivery at Orders@peacemonger.org, and follow up with a phone call to (855) 657-3223 to request a verbal return authorization. You may then send the merchandise back to us at:
Peacemonger
500 Soquel Ave Suite E
Santa Cruz, Ca. 95062

Once we receive the return, we will issue a refund to your credit card or Paypal account. If you paid by CC on our website, we will need to get that info again as our website does not retain that information for security reasons. Returned orders may be subject to a 15% restocking fee.


Q: What is your refund policy?
A: We can issue a full refund for any products returned in "Like New" condition to your credit card or Paypal. Shipping charges are non-refundable. Canceled or returned orders may be subject to a 15% restocking fee.

Q: Do you do wholesale and bulk orders?
A: Yes, we sell wholesale to qualified customers and will provide additional discounts for bulk orders and non-profit organizations. You can sign up for a wholesale account HERE. Just be sure to include "wholesale" in the comment section. Once your account is approved (please allow up to 2 business days), you will be able to view our wholesale prices, and even place orders directly on our site.

Q: Do you pay for ideas, graphics or artwork?
A: We will look at anyone's artwork or suggestion for a sticker/button. If we use it, we'll give you the choice of taking a one time cash payment or 10% of the first run in stickers (100 stickers for you!) If your work becomes a phenomenon, we will enact a mutually beneficial agreement. As long as everyone is happy and communicative, we are happy!

Q: How do I contact Peacemonger?
A: There are several ways to get a hold of us. You can use the "Contact Us" option on our website. This will send us an email letting us know you opened a ticket. You can email us directly at: Orders@peacemonger.org. You can phone us M-F at: (855) 657-3223.
Mailing address:
Peacemonger.org
500 Soquel Ave Suite E
Santa Cruz, Ca. 95062

Q: How can we show our support for Peacemonger and the causes you support?
A: You can support us by buying something from our store. Unlike CafePress, Victory Store and other large commercial sites that also market GOP gear, we are a small "cottage" business marketing what we believe in; items that support and advocate only progressive, liberal and democratic positions. We contribute a portion of the proceeds to various progressive organizations, veterans groups, political causes and the independent media. For more information on some of the groups and NPOs peacemonger supports, see our LINKS page.

Q: Can I get a quantity discount?
A. We have quantity discounts set up on almost all of our Peacemonger Original Products. The more you buy, the more you save. Always. If a particular product does not have quantity discounts set up, please give us a call and we'll be able to either give you a discount or explain why discounts are not available on that item. 

Q: I ordered a lot of shirt styles and sizes. What if you don't have one of my choices in stock?
A: Anytime one or more items on your order are out of stock, we will contact you immediately with several options for how to proceed. You will be able to choose between:

1. Substituting a similar item you may have been interested in.

2. Holding your order until the item(s) are back in stock. (Unless the item is discontinued)

3. Issuing a credit to your account with us for the value of the out of stock item(s). You would then have this credit available to spend with us on your next order via a coupon code. We can also issue the credit via a credit card or Paypal.